Our Staff

Our staff are at the heart of everything we do and we are incredibly grateful for the dedication and passion each member of our team shows on a daily basis.

We believe our staff are our main asset so it’s important that we recruit those that share our values and are willing to go the extra mile for our service users and their colleagues. We have a team of great diversity and welcome people of all ages, religions and ethnic groups to be part of our team.

The wishes and needs of our service users are of paramount importance to us and we only recruit people who can wholeheartedly display compassion and genuine care when providing the best possible service.

The general practices and expectations of care are changing frequently and it is because of this that we promote training and encourage personal development at CCS Homecare. For fantastic career opportunities, please see our Careers page.

TRAINING

Our staff are very important to us and are continually supported throughout the year with a staff training and development programmer. Staff employed by CCS Home Care Services will receive training according to the duties they may be required to undertake. This training will include

Certificate in Moving people handling
Care Certificate
Health and Safety
Fire Awareness
Food Hygiene
Safeguarding of Adult and Children
Confidentiality
Fire Aid Awareness
Infection Prevention and Control
Mental Capacity and DoLs
Dementia awareness
Palliative care
Certificate of safer handling medication
Certificate in basic food and hygiene
Introduction to health and safety

NVQ 2/3/5 in Health and Social care
Other appropriate and recognized qualifications
Training in Parkinson’s disease and strokes awareness
Epilepsy – Supporting with medication
Breakaway Training
Positive Behavioral Support
Autistic Spectrum Disorder
Introduction to BSL Training
Regalement Awareness Training
Challenging Behavior
Customer Service
Introduction to Mental Health
Introduction to Learning Disabilities
Professional Boundaries
Bespoke Leadership and Management Training Programmer

OUR VALUES

Everything we do and every service we deliver is underpinned by our company values. Each of our staff members are selected based on their personal values aligning with that of the company, and are trained and regularly assessed to ensure they adhere to our values.

Our company values reflect management’s commitment to our clients and to our staff, and our staff’s commitment to our clients:

People First

I will put service users and staff at the center of everything I do.

Genuine Care

I will show genuine care and respect towards all service users and staff.

Highest Standards

I will strive to achieve excellence in everything I do.

Honesty

I will be honest and conduct myself with uncompromising integrity.

Accountable

I will hold myself accountable to deliver on my commitments.

OUR CULTURE

Our company culture echoes how our staff engage with each other and how we as a business support our clients.

Our culture statements set out our staff’s commitments to each other, and naturally affects the way we support our clients:

Outcome Focused

We will focus on supporting service users and staff to achieve positive outcomes and successfully deliver Project 1000.

Collaborative

We are one team. We will work with each other to achieve success. We will respect our differences because we are stronger together.

Quality Driven

We will achieve the highest quality in everything we do, we will uphold our standards with pride and go from good to great.

Energized

We will be steadfast in our approach to accomplishing our objectives promptly and maintain excellence and accuracy.

Innovative

We will encourage new ideas and adopt new ways of working that will benefit service users, staff, commissioners and the company.